Wednesday, November 6, 2019

Sofitel New York Hotel Review 2019

Classification : 4.5 Star
Room Category : Superior Room
Month of Stay :  May 2019
Resort Fee: $17.21
Trip Advisor Ranking 120 of 506 (as of 11/03/19)
Trivago Rating  9 out of 10 (as of 11/03/19)

What kind of history goes with this hotel? Construction on the hotel began in 1997, and it opened in the year 2000. The International Monetary Fund (IMF) was reportedly responsible for funding the project after a design by Brennan Beer Gorman was chosen in an architectural competition which included entries from architects such as Michael Graves & Associates. After construction the building was awarded the 2000 Emporis Skyscraper Award.

When you arrived, how was the lobby and customer service? The lobby is fantastic and always smells so lovely, but when I arrived, they had the very large Tony award statue on view. The hotel is one of the official Tony awards hotels and hosts events prior to the show. They also had on display wonderful vintage Louis Vuitton luggage which made me smile! 

How fantastic or not so fantastic was the room? Their customer service is always fantastic here, and since I was only staying one night, I booked a smaller size room. They upgraded me to a room on a higher floor which was a nice surprise. The staff really go out of their way to give you the best service which is why I keep coming back. All rooms are generous size for New York City. 
The cleanliness of the hotel and room itself ? The hotel and room are always very clean, I have never had one single issue in all my stays.

Were you able to have sweet dreams with the comfy bed? The beds are so wonderful and comfy, they actually sell their bed sheets on their website. Your bed at home can be just as fantastic as your experience in the hotel!

The All-Important bathroom subject? Their bathroom is one of the best in all the hotels I have stayed within NYC. They are all very large, no matter your room size, separate shower with tub and marble floors. I cannot help but like a nice size bathroom when staying at a hotel. 

What kind of shower treats awaited you? Coffee maker in the room? Lanvin bath products are quite elegant to enjoy. No coffee maker but my favorite coffee shop, Gregory's is across the street. 

Did room service blow your mind or was just okay? I have dined here with room service before and it was always very good. The above items were welcome treats that awaited me when I returned from my Broadway show. A very nice touch that is not found in all hotels. 

Everyone wants to know, is Wi-Fi included? Yes, it is included

Is Fido allowed come with you? Yes, they can stay for FREE

Location is key, how does this hotel measure? Love this location as you are away from the tourists but close enough to plays, and attractions to walk everywhere. 3 minutes from Bryant Park and the NY Public Library. 5 minutes from Times Square, Broadway shows, Grand Central, Radio City, Rockefeller Center. And my favorite coffee shop, Gregory's, is across the street.

What was the best part of staying here? The customer service is always outstanding and the size of the rooms is fantastic for New York City. The location is also amazing as you really can walk everywhere and not need to use transportation. For this stay I was attending the press event at the Met , and enjoyed a Broadway show (which was just awesome). I was able to get in the room early, for no extra charge, and freshen up before the play. The staff makes an extra effort to really give top notch customer service. The staff notices if you have stayed at the hotel before and makes a big effort to be sure you are happy with your stay.

Would you change anything? The rooms could probably use a bit of updating, and maybe a coffee maker in the room would be nice.

Is this hotel worth it and why? I feel it is because I have enjoyed every stay here, from my first being upgraded to a suite to this last stay. Customer service is a big part of a hotel, and it makes you want to keep coming back. The location is ideal, rooms are nice size for New York City and for me as a solo traveler I feel very comfortable. I would recommend this hotel to anyone.

Overall Rating: 10/10

Conclusion: This hotel will continue to be one of my "go-to" hotels in the city. It has consistently been a pleasure to stay here, and I am hoping that if they update the rooms a bit, it will be even better. The location, fantastic bathrooms, customer service, and overall appeal of the place makes it a perfect hotel for me in every way. I look forward to my next stay!

Hotel prices are at their lowest in the months of January and February; their highest September and October. Sunday nights are the lowest prices for hotel rooms, in most cases. My go to places for checking prices for hotels are Trivago, Trip Advisor, and Travelzoo. Always remember to check the hotel's website itself, they are really trying to have you book direct and sometimes offer specials or a discount with AAA that is cheaper than the websites I mentioned above. I am also finding that if you book on your mobile device, you can save some money as well. I actually got a better rate via my mobile phone than using my AAA discount online direct at the hotel. You should really do some research on your price for hotel a few different ways, and ALWAYS book a room that you can cancel, you never know what may happen in the future. You also want the ability to change hotels if you should find a better option closer to your date of arrival.

Resort fees are something I am seeing at more New York hotels, about 82 of the over 400 hotels in New York City now charge. These fees can run you between $30 to $60 per night for your stay. They list services such as newspapers, in room coffee or WiFi for these fees, and if you book with a hotel that has this fee, you are obligated to pay it. When checking your prices, be sure to look for the small print if there is an additional resort fee and make your decision whether you want that additional charge. Some of the hotels in New York City that charge the fee are: Park Central Hotel $40.16, WestHouse New York $53.93, Avalon Hotel $22.95, Royalton Park Avenue $40.00, The James New York Soho $45.90, The James New York NoMad $38.11, The Warwick $25.00, The Benjamin $38.11, The Quin $21.78, Crowne Plaza Times Square $34.43, Hotel 48Lex $60.00, The Redbury New York $32.66, The Knickerbocker $34.43, The Viceroy Central Park $29.00. These prices are as of 03/25/18.

Remember to take into account for your total cost the NYC Hotel tax of 14.75% plus Daily $2.00 per room occupancy fee.

Disclosure: This stay was paid for by me. I will always state at the end of each review whether my stay was paid for by myself or if I was hosted by the hotel. I will honestly tell you about my experience at this hotel, not being swayed in any way by complimentary services. I know you trust my opinion, & it is important to me to be as honest as possible.  All opinions are my own. Thank you so much.

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