Month of Stay : April 2025
Resort Fee: None
Trip Advisor Ranking 62 of 506 (as of 05/23/2025)
What kind of history goes with this hotel? The hotel opened November 1, 2010 as The Setai Fifth Avenue. In 2012 it was sold to Great Eagle Holdings for 229 million us dollars. Great Eagle placed the hotel under management of their Langham Hospitality Group and it was renamed Langham Place, Fifth Avenue in May 2013. It was renamed The Langham, New York, Fifth Avenue in December 2017.
When you arrived, how was the lobby and customer service? The lobby is amazing, as smells so good, and although kind of small, plenty of seating for quite a few guests.
How fantastic or not so fantastic was the room? This was my 2nd stay at the hotel and first in this deluxe room with city view. The bathroom was sublime, it had a kitchen with oven and fridge, lots of closet space for your clothes. I had a partial view of the Chrysler building which was lovely. A real treat to stay in this room, I felt very grateful.
The cleanliness of the hotel and room itself ? The hotel is very clean and the room was spotless.
Were you able to have sweet dreams with the comfy bed? The bed was very comfortable and my dreams of New York City were plentiful.
The All-Important bathroom subject? Probably one of the BEST bathrooms I have ever enjoyed in a hotel. Dry Bar hair dryer was a treat and so fantastic I bought one for myself when I got home. The mini toiletries were gone but the large size available to be used were Diptyque. There was even a hand lotion at the bathroom sink which was nice. The rainfall showerhead was divine. The toilet was in a separate little room with a door. Again, one of the BEST bathrooms. Oh, and a view of the city as well.
What kind of shower treats awaited you? Coffee maker in the room? Diptyque bath amenities and Nespresso as well as a tea kettle in the room.
Did room service blow your mind or was just okay? I had room service Easter Sunday morning of Eggs Benedict with mushrooms and a mint herb tea. It was delivered on time and quite tasty on a slow holiday Sunday.
Everyone wants to know, is Wi-Fi included? Yes, it is but I usually am able to use my own cell phone carrier for service.
Is Fido allowed come with you? Yes he is allowed to enjoy a stay here too!
Location is key, how does this hotel measure? I loved the location of this hotel. You can really walk everywhere. Bryant Park is 3 blocks, the Morgan Library is 1 block over to Madison Avenue, Flatiron district is 10 blocks. You can of course walk up to Rockefeller Center and Columbus Circle area as well. It's just a fantastic location on 5th Avenue to base yourself when in the city. Subway lines are close to the hotel if you did wish to use them.
What was the best part of staying here? The folks working at the hotel were very kind and always welcomed you when back from walking around the city. The hotel is a pure joy to stay and for a single person, you feel very comfortable. If you can afford to stay here, it is worth the splurge.
Would you change anything? I am being a bit picky, but the lobby seating area could be larger. I would also love the Spa to come back and a restaurant that serves Afternoon Tea as their other locations.
Is this hotel worth it and why? It is worth it, I was able to book a special price if I stayed 3 nights the 3rd night was free. It is not a cheap hotel, as is a 5-star, but I feel worth the money. It is an ultimate treat for yourself which we all need from time to time.
Overall Rating: 9.5/10
Conclusion: This was my 2nd time staying at this hotel and I was very excited. I arrived at 11am, check in was to be 3pm, but I had hoped to get in the room by noon or a bit after. I was not able to check in until the 3pm time which was kind of disappointing. They seemed very busy, not sure if maids called off that day and they were short handed, but there were issues. The staff was very kind and felt bad about it, but it was still not what I would expect from a 5 star hotel. My charger stopped working and the one in the room for $25 was not a fast charger so I had to go out and buy another from a carrier's store. They gave me a room on the 25th floor, it goes to 27, I think due to the wait I had to get in the room. The flower with my room service had seen better days but the food was delish. I did not receive a welcome gift, which I have received in other 4 star hotels while staying in the city. This would have been a 10 rating but due these issues, my rating is a 9.5 - almost close to perfect.
